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Commercial Plumbing in Moreno Valley, CA

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Shopping centers off SR-60, offices, restaurants and apartment buildings in Moreno Valley can reach a commercial plumber with one call.

Commercial plumbing problem in Moreno Valley?
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Most Moreno Valley businesses get water and sewer service from Eastern Municipal Water District, while a western pocket around Edgemont is served by Box Springs Mutual Water Company for water and Edgemont Community Services District for sewer. Permits come from the City's Building & Safety Division. Call the number on this page to be connected with a local plumber in Moreno Valley.

Commercial restroom with a row of sinks and a plumber working on a flush valve, commercial plumbing in Moreno Valley, CA

Which agencies a Moreno Valley business deals with

Moreno Valley formed in 1984 from Sunnymead, Edgemont and Moreno, and the utility map still reflects that history. EMWD is the water and wastewater agency for most of the city and operates the Moreno Valley Regional Water Reclamation Facility. Box Springs Mutual covers roughly 430 acres on the west side, including Edgemont, and Edgemont CSD handles sewer in a western area. Before anyone touches a service line or lateral, confirm which names appear on the bills.

EMWD's supply is mainly imported Metropolitan water from the Colorado River and State Water Project, plus managed local groundwater and recycled water. Its Cross Connection Control and Backflow Prevention program surveys customer sites and inspects and tests new backflow devices, and test maintenance reports go to Backflow@emwd.org. EMWD notes that single-family homes generally aren't required to have a device, which leaves commercial, landscape and similar connections as the usual candidates. Box Springs Mutual sets its own requirements, so ask that company directly. EMWD's service line inventory found no lead lines and no galvanized lines needing replacement.

Permits run through the Building & Safety Division of the Community & Economic Development Department. Applications, including water heater change-outs, go in online through SimpliCITY or at the kiosks in City Hall, 14177 Frederick Street.

EMWD area versus the western Edgemont area

QuestionMost of Moreno ValleyWestern area incl. Edgemont
Water providerEMWDBox Springs Mutual Water Company
Sewer providerEMWDEdgemont Community Services District
Backflow rulesEMWD cross-connection programVaries; ask the water company
Who to callEMWD emergencies 1-800-698-0400Box Springs Mutual 951-653-6419
PermitsCity Building & SafetyCity Building & Safety
Call now to be connected with a local plumber in Moreno Valley.
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Signs a commercial system needs attention

  • Restrooms in a strip center backing up when the neighboring suite is busy
  • Kitchen floor drains still holding water after closing cleanup
  • A landscape or fire service assembly with no test tag or report recorded
  • Hot water running short at peak hours
  • Damp asphalt or a sunken spot between the meter and the building

Timing and seasonal notes

Summer heat drives irrigation demand, which is when landscape assemblies and sprinkler mainlines get stressed and leaks show up as green strips or soggy beds. Winter storms can overwhelm tired drains and expose root intrusion in laterals. Book shutdowns, water heater swaps and lateral work for slow hours, and give tenants notice before the water goes off.

Commercial Plumbing questions in Moreno Valley

How do we confirm which water agency serves our commercial address?
Look at the water and sewer bills. EMWD serves most of the city, while Box Springs Mutual (951-653-6419) serves about 430 acres on the west side including Edgemont, where Edgemont Community Services District handles sewer.
Does every commercial property need a backflow assembly?
Not every one. EMWD says single-family homes generally don't need a device, and its cross connection program surveys customer sites to decide where one belongs. Test maintenance reports go to Backflow@emwd.org.
Who do we call after hours if the problem is on the utility's side?
For EMWD service, the water and sewer emergency lines are 1-800-698-0400 or 951-928-3777 ext. 6265. Box Springs Mutual customers should call 951-653-6419.
What should staff do if they smell gas at work?
Get everyone outside first. Then call 911 and SoCalGas at 1-800-427-2200 from a safe spot, and don't flip switches or start equipment on the way out.

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