When a pipe bursts in a Perris home, close the main shutoff, keep away from anything electrical that got wet, and get the failed section replaced. Eastern Municipal Water District is the water provider for the whole city and handles problems at the meter or in the street. Call the number on this page to be connected with a local plumber in Perris.
Eastern Municipal Water District took over the former City of Perris water and sewer systems and now serves Perris citywide. Its trouble line for outages and system problems is 800-698-0400, and customer service is 800-426-3693. Leaks inside the house, or on the owner's side of the meter, go to a plumber.
Steps to take right now
- Close the main. Look near a front hose bib or where the supply enters the garage, and turn the valve until it stops.
- Make the area safe. Don't touch outlets, cords or appliances standing in water. Turn off a breaker only if you can reach the panel from dry ground.
- Drain what's left. Open a faucet at the lowest point of the house.
- Look outside. If water is coming up at the meter box or in the street, call EMWD at 800-698-0400.
- Protect the water heater. Set a gas unit to pilot or vacation, or switch off an electric unit, if the water will be off for a while.
- Record and move. Photograph the damage, lift rugs and electronics, and keep the broken pipe for the insurance claim.
What the symptom usually means
| Symptom | Likely cause |
|---|---|
| Steady spray under a sink | Cracked supply line or angle stop |
| Water pooling around the water heater | Failed flex connector or fitting |
| Stain spreading on a ceiling | Split pipe or loose joint above it |
| Hissing behind drywall | Pinhole or crack in a supply line |
| Warm spot on the floor | Hot water line leaking under the slab |
| Wet strip across the front yard | Break in the buried line from the meter |
Hard water adds to the wear on valves and fittings in parts of town. EMWD's report puts its Perris Valley wells, which serve a limited area along Perris Boulevard near the Ramona Expressway, at about 20 grains per gallon. That is far harder than the roughly 4.7 grains per gallon of Mills plant water.
What drives the cost
- Access to the break: open framing, finished walls, tile or concrete
- The pipe type and number of joints
- Whether the line runs underground and needs excavation or rerouting
- Extra parts such as a new shutoff valve or connector
- Permits through the City of Perris Development Services Building division, which runs an online permit portal
- After-hours timing
Burst Pipe Repair questions in Perris
How do I find out which water provider serves my address?
Water is bubbling up near the street or the meter box. Who do I call?
What should I do with the water heater after a pipe bursts?
Can a broken irrigation line count as a burst pipe?
More plumbing services in Perris
Burst Pipe Repair nearby
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