Commercial Plumbing in Fontana, CA

What happens when you call

The call connects you with an independent local plumber who handles commercial work in Fontana, from storefronts on Sierra Avenue to distribution buildings near the I-15. Expect questions about the type of building, which fixtures or lines are affected, whether water is leaking now and when the space can go without water. If a failed backflow test prompted the call, have the report and the assembly's size and location handy.

Cost factors

• Size and type of the backflow assembly, and whether it needs parts or full replacement
• How far the problem is from an access point such as a cleanout or valve
• Work inside occupied space versus a vacant suite
• Night or weekend hours to avoid closing
• Permit and inspection steps through the City

Fontana's water and sewer setup

The City of Fontana lists Fontana Water Company, Cucamonga Valley Water District, West Valley Water District, Marygold Mutual Water Company and Crawford Canyon Mutual Water Company as providers, each with its own territory, and suggests calling Fontana Water Company first at (909) 822-2201 when you're unsure. Fontana Water Company draws on Lytle Creek, wells in the Lytle, Rialto and Chino basins, and State Water Project supplies.

Its Cross-Connection Control Program is the main commercial rule. Testing applies to every commercial, landscape and fire service connection, plus certain homes with a non-potable auxiliary supply, and only a certified backflow tester may test a device. The company performs the initial test; after that, the customer maintains the privately owned assembly and files an annual Backflow Test and Maintenance Report with the Cross Connection Department. The company also asks customers not to use the angle stop or meter valve, which are its property, and to shut off at their own gate valve instead.

Sewer is a City of Fontana service run from 16860 Valencia Avenue, with treatment by IEUA. Under Chapter 23 of the municipal code, a building within 200 feet of a public sewer has to connect at the owner's expense. Plumbing permits go through Building & Safety at 8353 Sierra Avenue, online through the Build Fontana portal or at the counter.

Before the plumber arrives

• Find the building's own gate valve and make sure it turns
• Pull the last backflow test report and note the due date
• Clear access to cleanouts, the water heater and the riser room
• Tell staff and tenants when the water may be off