In a Chino plumbing emergency, close the main, and if you smell gas, get out and call 911 and SoCalGas at 800-427-2200. After hours, City water and sewer problems go through Chino Police Dispatch at 909-628-1234. For anything inside your property, call the number on this page to be connected with a local plumber in Chino.
How Chino's utilities respond
The City of Chino operates the water, sewer and storm drain systems itself, so one agency covers both the pipe that brings water in and the main that carries sewage away. During business hours, Utilities customer service is at 909-334-3264. After regular hours, the City asks residents to call the Chino Police Dispatch Center at 909-628-1234, and dispatch sends City personnel to respond. That route is for problems in the City's system, like a broken main, water running down the street or a sewer overflowing from a manhole.
Problems on your own property are a different matter. A failed water heater, a split supply line in the garage, a toilet backing up because of a clog in your lateral, or a slab leak under the kitchen all call for a plumber. Chino's Building Division says nearly all construction or repair work requires a permit, with simple repairs such as fixing a leaky faucet exempt, so a replacement after the emergency may involve a permit from the Building Division at (909) 334-3251.
City or plumber: a quick guide
| Situation | Who to call |
|---|---|
| Water main break, after hours | Chino Police Dispatch, 909-628-1234 |
| Sewer overflowing in the street | City of Chino (dispatch after hours) |
| Clog or backup inside the house | A plumber |
| Burst pipe or leaking heater | Close the main, then a plumber |
| Gas odor | Leave, then 911 and SoCalGas |
Signs you should call tonight
- Water spraying from a line or pouring from a ceiling
- Sewage coming up in a shower, tub or toilet
- A water heater tank leaking onto the floor
- A hot spot on the floor or a meter that keeps moving with taps off
Seasonal and timing notes
Chino summers are hot and dry, which stresses irrigation lines and water heaters. Winter rain is infrequent but can arrive hard enough to back up storm drains and overwhelm yard drainage. Frost is rare but can crack an exposed hose bib. Expect after-hours visits to cost more than weekday work, and ask about pricing before agreeing. Arrival time depends on the hour and the plumber's schedule, so none is promised.
Emergency Plumber questions in Chino
Who do I call about a water main break or a leak in the street after hours?
Does an emergency repair still need a permit here?
Sewage is backing up into a tub or shower. What should I do first?
Where is the main water shutoff in a typical Inland Empire house?
More plumbing services in Chino
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