The City of Chino Hills provides water and sewer service, so the City is who decides which properties need a backflow assembly and how test reports are handled; a published program wasn't found in the sources reviewed here. For a test, a failed device or a new install, call the number on this page to be connected with a local plumber in Chino Hills.
What happens when you call
You'll be connected with an independent plumber who works in Chino Hills. Start with who supplies your water. The City provides most addresses, but some properties are sewer-only accounts with the City and get water from a separate agency, and that agency's backflow rules would apply. Then describe the device and why you're calling: a test request, a leak, a failed result or a new irrigation or fire line. A good tester will ask about the assembly type, size and location so they bring the right gauge fittings and repair parts.
Cost factors
- Result of the test. Passing is the simplest outcome; a failure adds parts, labor and a retest.
- Assembly type. Reduced pressure assemblies take longer to rebuild than double checks or vacuum breakers.
- Location. Hillside lots can put the device on a slope or behind dense planting.
- Replacement. A cracked or outdated body is usually swapped rather than rebuilt.
- Permit items. The City's Building Services fee schedule lists plumbing work such as installing or repairing an onsite water supply line, so new or relocated assemblies may need a permit.
Local conditions
Chino Hills runs its own water utility through Public Works, and its pages direct utility billing questions to 909-364-2660 and Public Works to (909) 364-2800, with (909) 364-2860 for water and sewer emergencies after 4:45 p.m. and on weekends. The City's specific backflow intervals and forms weren't found in the pages reviewed, so ask Public Works before scheduling. California requires every water supplier to protect its system from cross connections, so a City request for a test should be taken seriously.
City water is disinfected with chloramine, and the City's service line inventory found no lead service lines in its area. Where a home sits on a sloped lot with a large irrigated yard, the vacuum breaker or assembly protecting that system takes a beating from sun, roots and landscape crews. Shared slopes managed by associations usually have their own meters and devices, maintained by the association.
Before the plumber arrives
- Confirm whether your water bill comes from the City or another agency
- Find the device and trim plants away from it
- Locate the house or irrigation shutoff
- Gather any City letters and past test reports
- Tell the plumber if the device sits on a steep slope
Backflow Testing questions in Chino Hills
How do I find out which water provider serves my address?
My water provider has no published backflow program. Do I still need testing?
Why does a lawn sprinkler system need backflow protection?
Can I test the backflow device myself?
More plumbing services in Chino Hills
Backflow Testing nearby
Helpful guides
Sources
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